“I wish to thank Katherine Wong for all her assistance rendered during the BABSc enrolment period, especially for taking the initiative to consolidate the NIE matriculation listing.  Thank you for going the extra mile! : )

Chloe Teng, HR Executive/Recruitment Unit, MOE

“I have been working here for just over two months and it had been a challenge doing everything properly.  You, Decem Sim, have been one of the most enlightened and helpful persons I had encountered in the course of my work.  Your professionalism and dedication to your work have been very evident and I would like to show my appreciation for your timely actions and advice. I truly appreciate your assistance in every situation.”

Cynthia Cheah, HR Specialist, SYOGOC

“Dear Molly, I am fortunate to have you as one of the key representatives from Vital in the Appointment track which is by no means a relatively huge and complex one as compared with some other tracks.  Your involvement and contributions are valuable to our user requirement gatherings; not only from the perspective of current system but also on how we could move forward in the new system.”

Tay Mui Keng, PSD

“Many thanks to Molly for sharing her expertise and knowledge with the RU team.  We really learnt a lot.”

Jenny Koh, Assistant Manager, Recruitment, MOE

"On behalf of MOM’s WSHC, I would like to thank Vital’s Dora Yan for helping us meet up with appointee Mr Lai Poon Piau and Dora also stayed behind for him to conduct the appointment formality despite having prior appointment.  Mr Lai also conveyed his appreciation as he managed to sign the papers before he travelled.  On top of that, Dora has helped us work within our timeline for the announcement.  Appreciate it from the bottom of my heart.”

Anne Go, Senior Manager, People Matters Department, MOM

“I wish to thank Ms Dora Yan for helping me to organize the paperwork for my appointment with MOM.  Her engagement was professional and most courteous all throughout.  I am assured that my paperwork will be in her good care.”

Danny Jeyaseelan, officer, MOM

“Thank Selin Chia so much for her guidance in showing me how to apply for the study leave and study loan. When I was in doubt, she clearly and patiently explained to me how the study loan works and how the bond is paid. She assisted in helping me arrange for all the necessary documents in such a short duration.”

Kiw Huixin, MOE

“I would like to thank Kasturi for the wonderful and efficient service for processing our reimbursement to our Sydney office.  It was done within half a day and the funds are already on the way to our Sydney account.  It won’t be possible without Kasturi and her team in helping us reimburse the payment.  Vital should be proud of having a staff like Kasturi. 

Zheng Wenjie, MOM

“Thanks to Evelyn for calling me to find out whether the payment records are in order. Really appreciate that she had taken extra mile to help even though it was not under her charge.”

Tay Poh Lian, MOE

“Thank you very much, Kurdi Mastura for initiated manually the SSS/NDA payment for the July 2010 payroll. Thanks, for taking the trouble to come back on Saturday to capture the transaction, you have taken the extra mile in acceding to our request, much appreciated.”

Philomena Pilatu Nicholas, MCYS

I wanted to drop a mail to Reuben Renny Hoe to commend him on his well done job with the Mission Accounts for MFA. I appreciate the effort he took in chasing Missions for their replies in separate correspondences.”

Jason Lim, Finance Officer, MFA

“I’m expressing my appreciation to Ms Lee Choon Geok, who helped me rectify two bills by a restructured hospital which were wrongly charged to me. Ms Lee followed-up with me in two days’ time, immediately after the payroll processes were completed. When I checked with Ms Lee, she- had already made the phone and email contracts with the hospital’s business office. Throughout the process, Ms Lee was so cheerful, calm and efficient in the midst of a very busy payroll peak season. Ms Lee’s professionalism and pride in providing great service is admirable.”

Sok Fong Yee, MOE

“Thanks to Wong Swee Lan for making my exit process from MOE a very smooth and efficient one. Ms Wong was very patient, informative and went the extra mile in guiding me through the process, attending to my special requests, and answering my questions. She was objective and professional, but also kind and understanding, and certainly does not fit the stereotype of a civil servant. Great job, Ms Wong!”

Rohen Sok Fong Yee, MOE

“Thanks, Amanda Maria Tang. The current service provided by Vital-LDS is very efficient and prompt. I would like to compliment all the LDS officers whom we have worked with so far, as they had been very excellent.

Christine Lim, NSCS, PMO

Dear Namaa, good initiative, to ask the HR officers to replace their planned courses. This will improve the utilisation of planned places in HRD. Thank you so much!

Ms S. Arut Selvi , HRO, HRD Learning Team, NEA.

Dear Aslyana

I would like to take this opportunity again to inform you of how thankful my colleague and I are for the hard work and effort put in by Mr Loganathan from your department. We have mailed about 140 hardcopy invoices to him like previous years. He has expedited and managed to process all the invoices within the stipulated payment terms.

On top of that, he is a polite and a courteous officer. He is also very clear in his explanation which proves that he knows his work at his finger tips!

Miss Sharifa Nur Yacoob Marican
Corporate Support Officer / Gifted Education Branch, Education Programmes Division

Dear Miguel

Thank you for proposing a solution and sharing your expertise. Appreciate your effort in going an extra Jmile

Ms S.Arut Selvi, HRO, HRD Learnign Team, NEA.

Dear Doris,

I would like to thank you very very much for being so patient and so very very kind and supportive the last 3 weeks. You are indeed a lovely and nice person.

Irene Ho, MOE

Dora Yan from HR-Appointment has been very helpful and patient. In addition to explaining the details of company policy, she was very understanding and gave me encouragement when I was facing some "hiccups" during my health check. I was impressed with the support given to me!

Rosalind Che, via Vitaline

MOF would like to compliment Ms Indra Rani (Training Coordinator for MOF) for her excellent service. She has shown great responsibility in her work and has consistently delivered prompt service. Thank you!

Michelle Low, MOF via Vitaline

“Thank Selin Chia so much for her guidance in showing me how to apply for the study leave and study loan. When I was in doubt, she clearly and patiently explained to me how the study loan works and how the bond is paid. She assisted in helping me arrange for all the necessary documents in such a short duration.”

Kiw Huixin, MOE

Hi Thirumangai,

Thank you for all your help on my retirement case. You have done a good job, without your highlighted on my effective retirement date; I will not be entitled for 1 day off-in-lieu and 1 day leave for 2011.

May Seethou / Senior Corporate Support Officer, Industry Division, Ministry of Trade & Industry

Wong Kai Yuen has saved us some potential problems here. Just great to have had him around; it’s such a relief too.

Chua Moh Liang.
Senior Human Resource Executive
Human Resource Management
National Environment Agency

Dear Katherine,

May I take this opportunity, too to thank you and your colleagues for your expeditious efforts over the years in ensuring Mission has been funded in a timely manner especially since we are handling a time-sensitive construction project.

Stephen Heng, MFA

Dear Swee Yoong and Siew Lang,

Thank you for all the help rendered for the past 3 years. It is because of both of you who had done a terrific job that really kept me available to concentrate on other work here without the need to worry about course adm related problem. I really deeply appreciate what you have done.

Mdm Lee Ling Ling 李玲玲
Academy Officer 12, Professional Development Branch, Academy of Singapore Teachers

I would like to commend on the excellent service I received today.

I am very happy to have Gao Zhi Hui attend to me. He listened to my query and understood my situation. He then advised me to approach the reception so that he could meet me at the lobby. He assured me that he will process it right away. I am very happy to compliment that Zhi Hui is very a customer and service oriented young person.

Wong Chew Ling, MOE