https://www.vital.gov.sg/media-library/ Read more on Media Library here. en Fri, 16 Oct 2026 16:39:13 +0800 Isomer (https://www.isomer.gov.sg) https://www.vital.gov.sg/media-library/revitalise--townhall-february-2026--celebrating-our-people---progressurn:isomer:resource:404352VITAL’s bi-annual ReVITALise! Townhall Wed, 02 Sep 2026 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/vital-turns-20urn:isomer:resource:404366Celebrating 20 Years of People and PartnershipsWed, 02 Sep 2026 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/revitalise-townhall-august-2025urn:isomer:resource:177646VITAL's bi-annual ReVITALise! Townhall brought staff together to reflect on FY24 achievements and celebrate the people driving transformation in corporate shared services.Tue, 19 Aug 2025 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/govinsider-article-confidence-catalyses-citizen-developer-programmes-in-the-public-sectorurn:isomer:resource:177603Start small and build confidence — discover how public sector leaders and ServiceNow experts are driving citizen developer programmes with high-impact use cases.Wed, 09 Jul 2025 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/vital-rpa-hackathon-2024urn:isomer:resource:177680Explore this page to find out more about our services and programmes.Tue, 26 Nov 2024 00:00:00 +0800Videos https://www.vital.gov.sg/media-library/vital-receives-double-recognition-at-27th-asian-shared-services-outsourcing-weekurn:isomer:resource:177679VITAL received honorary mentions at the 27th Annual SS&O Week for the Automation Impact Award and Diversity & Inclusion Impact Award, recognising its work in public sector automation and building an inclusive workplace.Fri, 01 Nov 2024 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/govinsider-article-when-is-it-time-to-choose-saas-over-legacyurn:isomer:resource:177604Discover when SaaS beats legacy systems. Read insights from a GovInsider panel on scalability, cost savings, and innovation.Fri, 19 Jul 2024 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/one-public-service-award-project-cumulusurn:isomer:resource:177632VITAL and its partners won the One Public Service Award at Public Service Week 2024 for Project Cumulus. This reflects their shared commitment to innovative solutions for the public service sector.Wed, 10 Jul 2024 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/vital-at-pst-ideasfesturn:isomer:resource:177671VITAL's WOG Recruitment AI SaaS project was showcased at PST IdeasFest. Watch the video to learn more about this recruitment initiative.Fri, 31 May 2024 00:00:00 +0800Videos https://www.vital.gov.sg/media-library/celebrating-vital-s-data-analytics-graduatesurn:isomer:resource:177576Six VITALites graduated with data analytics qualifications from Ngee Ann Polytechnic. Congratulations to all on this milestone in continuous learning and professional growth.Tue, 14 May 2024 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/mof-ministry-family-data-symposium-2024urn:isomer:resource:177627Explore key insights from the MOF-Ministry Family Data Symposium, where experts discussed the opportunities and challenges of analytics and generative AI.Tue, 23 Apr 2024 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/vital-staff-recognition-ceremony-2024urn:isomer:resource:177685Celebrate the dedication of VITAL staff honoured at the 2024 Staff Recognition Ceremony, and read CE Clarence's opening remarks on professional growth and VITAL's values.Mon, 15 Apr 2024 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/welcome-aboard-vital-ce-clarence-tangurn:isomer:resource:177693Meet VITAL's new Chief Executive, Clarence Tang, as he leads the agency into its next chapter as the central corporate shared services agency for the public sector.Tue, 02 Apr 2024 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/vital-wins-big-at-govinsider-festival-of-innovation-awards-2024urn:isomer:resource:177687VITAL won Digital Agency of the Year at the GovInsider Festival of Innovation Awards 2024, with two special mentions for Transformative Agency and Innovator of the Year.Tue, 26 Mar 2024 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/smu-case-study-on-vitalurn:isomer:resource:177654Read how SMU's Centre for Management Practice documented VITAL's digital transformation journey. Download the case study to gain insights into how VITAL evolved in the digital era.Wed, 20 Mar 2024 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/reflections-vital-inaugural-bot-hackathonurn:isomer:resource:177642Relive VITAL's first RPA Bot Hackathon, where staff put their automation skills to the test. Hear directly from our Citizen Developers about their experience.Wed, 21 Feb 2024 00:00:00 +0800Videos https://www.vital.gov.sg/media-library/st-business-singapore-public-servants-upskill-citizen-developersurn:isomer:resource:177658Find out how VITAL transforms shared services by training staff to improve business processes from within.Mon, 19 Feb 2024 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/vital-leadership-summiturn:isomer:resource:177677VITAL's Leadership Summit brought together leaders to explore resilience and innovation, featuring a keynote address and a hands-on drone-building activity.Tue, 06 Feb 2024 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/st-podcast-how-a-back-office-is-reinventing-its-500-humdrum-jobsurn:isomer:resource:177659Listen in as Vital's chief executive shares how 500 public servants turned tedious, repetitive tasks into automated work through upskilling.Mon, 05 Feb 2024 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/vital-sir-alex-chisholm-uk-civil-serviceurn:isomer:resource:177682VITAL hosted a senior UK civil service leader to share how it has improved government efficiency and service quality. Read on to learn about VITAL's transformation journey.Thu, 25 Jan 2024 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/celebrating-success-revitalise-townhallurn:isomer:resource:177575Catch the highlights of VITAL's ReVITALise townhall, where staff celebrated shared service achievements, award recipients, and the road ahead for 2024.Tue, 09 Jan 2024 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/enabling-mark-platinum-vitalurn:isomer:resource:177595VITAL has earned the Enabling Mark (Platinum) from SG Enable, the highest accreditation for inclusive workplaces. This reflects VITAL's commitment to supporting Persons with Disabilities.Sat, 06 Jan 2024 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/the-edge-singapore-smart-nation-aiurn:isomer:resource:177664Discover how VITAL is driving automation in the public sector, empowering government officers to build their own bots and sharing best practices across agencies.Sat, 06 Jan 2024 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/join-vital-shape-the-futureurn:isomer:resource:177618Join VITAL to help transform corporate services across Singapore's public sector, with careers in HR, finance, data analytics, and more.Fri, 05 Jan 2024 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/vital-story-public-service-conference-2023urn:isomer:resource:177686Hear how VITAL built a team of Citizen Developers using Design Thinking, Data Analytics, and RPA. Download CE Dennis Lui's presentation from the Public Service Conference 2023.Tue, 28 Nov 2023 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/vital-spd-embracing-inclusivityurn:isomer:resource:177683VITAL joined a conference on inclusive workplaces, where CE Dennis Lui shared the agency's journey in inclusive hiring. Read his full remarks to learn more.Fri, 17 Nov 2023 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/mfa-scp-rpa-leaders-courseurn:isomer:resource:177623VITAL shared its experience in digitalising public services at the Singapore Cooperation Programme's RPA course, attended by officials worldwide.Thu, 09 Nov 2023 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/siliconangle-automation-vital-empowersurn:isomer:resource:177651VITAL uses automation to stretch its small team further and build citizen developers across the Singapore government. Read how it is tackling labour constraints through technology.Tue, 31 Oct 2023 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/vital-share-gold-ccaurn:isomer:resource:177681VITAL has received the SHARE GOLD Community Chest Award for its contributions to supporting the less fortunate in Singapore.Thu, 26 Oct 2023 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/shri-award-learning-development-coaching-mentoringurn:isomer:resource:177650VITAL's Learning and Development team has won the SHRI Bronze People-Centred Award for Learning & Development with Coaching & Mentoring, reflecting our commitment to employee growth.Thu, 26 Oct 2023 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/vital-workforce-growth-hcs-masterclassurn:isomer:resource:177688VITAL's Chief Executive shared insights on continuous learning and upskilling at a Human Capital Singapore webinar. Find out how VITAL's Citizen Developer story supports workforce growth.Wed, 25 Oct 2023 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/vital-citizen-developers-global-stageurn:isomer:resource:177672See how Team VITAL showcased their Citizen Developer automation journey at Forward VI, empowering staff with new skills to transform shared services.Fri, 20 Oct 2023 00:00:00 +0800Videos https://www.vital.gov.sg/media-library/vital-sson-impact-awards-2023urn:isomer:resource:177684VITAL won three SSON Impact Awards at the 26th Annual Asian Shared Services & Outsourcing Week, recognising its excellence in shared services and HR capabilities.Wed, 18 Oct 2023 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/wt5-design-thinkingurn:isomer:resource:177700Discover how VITAL uses Design Thinking to improve customer experience and foster a culture of creativity and problem-solving.Mon, 02 Oct 2023 00:00:00 +0800Videos https://www.vital.gov.sg/media-library/wt4-data-analyticsurn:isomer:resource:177699VITAL is using data analytics and training partnerships to prepare its workforce for the future. Find out how VITALites are gaining new skills for tomorrow's challenges.Wed, 27 Sep 2023 00:00:00 +0800Videos https://www.vital.gov.sg/media-library/generative-ai-to-supercharge-automation-in-the-public-sectorurn:isomer:resource:177602Discover how AI and automation are transforming the public sector, from boosting global GDP to saving hospitals thousands of hours each year.Tue, 26 Sep 2023 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/wt3-rpa-citizen-developersurn:isomer:resource:177698Discover how VITAL empowers its staff to use RPA and AI tools to automate tasks and boost workplace productivity.Mon, 25 Sep 2023 00:00:00 +0800Videos https://www.vital.gov.sg/media-library/wt2-robotic-process-automationurn:isomer:resource:177697Two VITAL HR officers with no tech background learnt RPA skills to automate work processes. Their story shows how upskilling can boost efficiency for all officers.Wed, 20 Sep 2023 00:00:00 +0800Videos https://www.vital.gov.sg/media-library/wt1-introductionurn:isomer:resource:177696Discover how VITAL is building future-ready skills in automation, data, and design thinking through its Shared Services Competency Framework.Mon, 18 Sep 2023 00:00:00 +0800Videos https://www.vital.gov.sg/media-library/newsletter-aug-2023urn:isomer:resource:177629Download the latest VITAL Newsletter to stay informed on the agency's news and updates.Thu, 31 Aug 2023 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/summiturn:isomer:resource:177661Explore how AI and automation can transform your public sector organisation. VITAL's Chief Executive shares key insights and a call to action for Singapore agencies to adopt generative AI.Thu, 27 Jul 2023 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/webinar3urn:isomer:resource:177692Catch up on how AI and RPA can work together to automate complex processes, as shared by VITAL, UiPath, SimplifyNext, and MOM at this public sector webinar.Wed, 19 Jul 2023 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/townhall-0714urn:isomer:resource:177666VITAL's ReVITALise townhall highlighted how staff are embracing AI and new tools to work better. Read about the innovations showcased and the award winners from the event.Fri, 14 Jul 2023 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/workforce-transformationurn:isomer:resource:177695VITAL received the Workforce Transformation Award in 2023 for upskilling staff in data analytics, design thinking, and automation. Read how VITAL is empowering its people to grow beyond transactional roles.Wed, 05 Jul 2023 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/sms-cheeurn:isomer:resource:177653See how VITAL is empowering staff through automation and upskilling, as shared during Senior Minister of State Chee Hong Tat's visit on 30 June 2023.Fri, 30 Jun 2023 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/sms-chee-visit-videourn:isomer:resource:177652Explore Singapore's latest government updates and initiatives through engaging visual content and media.Fri, 30 Jun 2023 00:00:00 +0800Videos https://www.vital.gov.sg/media-library/hcs-masterclass-june2023urn:isomer:resource:177611VITAL's Chief Executive shared how low-code tools help bridge skill gaps and promote inclusion at a Human Capital Singapore masterclass on modern HR practices.Thu, 15 Jun 2023 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/sslc-2023urn:isomer:resource:177655VITAL's Chief Executive shared how the agency evolved into Singapore's central shared services hub and explored the role of generative AI in shaping its future.Thu, 08 Jun 2023 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/cumulusurn:isomer:resource:177583Find out how VITAL's cloud-based Cumulus system centralises corporate services for government agencies, and hear from service partners on their experience.Wed, 17 May 2023 00:00:00 +0800Videos https://www.vital.gov.sg/media-library/knowledge-2023urn:isomer:resource:177620VITAL's Chief Executive shared insights on modernising government procurement at ServiceNow's Knowledge 2023 conference, covering knowledge sharing and industry collaboration across the Singapore Government.Tue, 16 May 2023 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/food-donation-driveurn:isomer:resource:177598VITAL staff collected and packed 60 food hampers for low-income families in Singapore, in partnership with Food from the Heart.Mon, 15 May 2023 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/recognition-of-excellence-award-2023urn:isomer:resource:177641VITAL has been recognised by OpenGov Asia for using innovative technology to transform corporate services in the public sector. Read more about this achievement.Wed, 10 May 2023 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/enabling-champion-awardurn:isomer:resource:177594Congratulations to Ms Kavitha Subash of VITAL, who won the Enabling Champion Award for her work in hiring and upskilling employees with disabilities.Fri, 05 May 2023 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/sdda-graduation-may-2023urn:isomer:resource:17764848 VITAL staff have earned their Specialist Diploma in Data Analytics. They are now equipped to lead data analytics projects and solve real business challenges in corporate shared services.Tue, 02 May 2023 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/rpatrainingurn:isomer:resource:177647VITAL is training all staff as citizen developers through RPA courses and hands-on sessions. Find out how staff are building their own automation tools to streamline work.Wed, 19 Apr 2023 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/bot-workshopurn:isomer:resource:177561VITAL staff took their first steps in automation at a hands-on bot-building workshop, learning to develop RPA bots using a low-code platform alongside ITE students.Wed, 12 Apr 2023 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/sharing-service-leadersurn:isomer:resource:177649VITAL shared how RPA can boost productivity by automating repetitive tasks, freeing staff for higher-value work.Thu, 06 Apr 2023 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/webinar2urn:isomer:resource:177691Catch highlights from the 2nd public sector webinar on scaling automation, where experts from VITAL, LTA, and CPF Board shared how agencies can grow RPA initiatives and manage compliance risks.Thu, 30 Mar 2023 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/opengov-modernising-transforming-digitalisingurn:isomer:resource:177634VITAL won the OpenGov Asia Recognition of Excellence Award for its use of automation and AI to modernise corporate shared services across Singapore's public sector. Read how VITAL is transforming government operations.Tue, 28 Mar 2023 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/deloitte-government-trends-2023urn:isomer:resource:177591Read how VITAL is using automation and AI to transform corporate services across Singapore's Public Service, and how its staff are being upskilled for a technology-driven future.Thu, 23 Mar 2023 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/alphasoc-visiturn:isomer:resource:177557VITAL shares its inclusive hiring journey and SG Enable's Enabling Masterplan 2030 goals with public officers. VITAL holds the Enabling Mark (Gold) for its disability-inclusive employment practices.Wed, 22 Mar 2023 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/malaysianagurn:isomer:resource:177621VITAL hosted senior Malaysian government officials in March 2023 to share insights on automation and digitalisation in the public sector.Mon, 20 Mar 2023 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/ch8urn:isomer:resource:177579Watch VITAL's segment on Channel 8 to learn about its inclusive hiring practices and workplace facilities for colleagues with disabilities.Tue, 14 Mar 2023 00:00:00 +0800Videos https://www.vital.gov.sg/media-library/wog-cloud-migration-strategyurn:isomer:resource:177694Find out how GovTech, CPF Board, and VITAL approach cloud migration — from tapping private sector tools to putting user needs first.Wed, 01 Mar 2023 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/newsletter-feb-2023urn:isomer:resource:177630Download the February 2023 VITAL Newsletter to stay informed on the latest updates.Tue, 28 Feb 2023 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/fy2023-supply-debate-speechurn:isomer:resource:177600VITAL's demand aggregation contracts were highlighted in Parliament as a model for efficient government procurement, saving over $50 million and 100,000 man-hours yearly.Fri, 24 Feb 2023 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/cambodiaurn:isomer:resource:177563VITAL's Chief Executive shared insights on digital transformation with senior Cambodian officials, as part of a programme to exchange ideas on using technology to improve public services.Wed, 22 Feb 2023 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/podcasturn:isomer:resource:177635Listen to VITAL's Chief Executive discuss how staff are upskilled using low-code/no-code tools through partnerships with tech vendors and schools.Tue, 21 Feb 2023 00:00:00 +0800Videos https://www.vital.gov.sg/media-library/govinsider-cloud-solutionsurn:isomer:resource:177606VITAL's Director shared how the agency is using automation to improve shared services, including plans for a central RPA platform that public agencies can adopt to boost efficiency.Thu, 16 Feb 2023 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/psd-towards-an-inclusive-workplaceurn:isomer:resource:177638Find out how NLB and VITAL build inclusive workplaces by matching roles to strengths and providing tailored training and support for employees with disabilities.Thu, 09 Feb 2023 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/cop2023urn:isomer:resource:177581Download the event materials from VITAL's Communities of Practice 2023, where experts from Temasek, VITAL, and UiPath shared insights on digitalisation and automation for corporate services.Tue, 07 Feb 2023 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/cop2023videourn:isomer:resource:177582Watch presentations from VITAL CoP 2023 on how public agencies can use RPA and AI to automate processes and scale up quickly.Tue, 07 Feb 2023 00:00:00 +0800Videos https://www.vital.gov.sg/media-library/inclusive-hiringurn:isomer:resource:177617Singapore's story, told through video. Watch to find out more.Tue, 07 Feb 2023 00:00:00 +0800Videos https://www.vital.gov.sg/media-library/hcs-masterclassurn:isomer:resource:177612VITAL's Chief Executive spoke at a 2023 masterclass on why upskilling staff matters. Find out how VITAL builds a motivated, future-ready workforce.Thu, 19 Jan 2023 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/data-hackathon-nov-2022-1urn:isomer:resource:177586Explore this video to learn more about what's on offer.Tue, 29 Nov 2022 00:00:00 +0800Videos https://www.vital.gov.sg/media-library/data-hackathon-nov-2022urn:isomer:resource:17758723 VITAL officers completed a data analytics course, culminating in a hackathon where teams tackled real business challenges and proposed solutions to improve VITAL's operations.Tue, 29 Nov 2022 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/webinarurn:isomer:resource:177690Find out how automation can drive digital transformation in the public sector, benefiting organisations, employees, and citizens alike.Wed, 23 Nov 2022 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/president-speech-hcsurn:isomer:resource:177636VITAL is recognised as an early adopter of the HR Powerbank initiative, supporting inclusive hiring of persons with disabilities in HR roles.Thu, 03 Nov 2022 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/hrpowerbank-early-adopterurn:isomer:resource:177614VITAL received the HR Powerbank Early Adopter Recognition Award for its efforts in hiring persons with disabilities. Read on to learn more about this milestone.Thu, 03 Nov 2022 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/revitalise-1-nov-2022urn:isomer:resource:177643VITAL's ReVITALise townhall celebrated the agency's growth as the Public Service's shared services and automation lead, while honouring staff for their outstanding contributions.Tue, 01 Nov 2022 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/community-chest-2022urn:isomer:resource:177580VITAL received the 2021 Share Gold Award at the Community Chest Awards 2022, recognising its efforts in building a caring and inclusive society.Tue, 01 Nov 2022 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/gems-award-2022urn:isomer:resource:177601Explore this video to learn more about what we do and how we can help you.Tue, 01 Nov 2022 00:00:00 +0800Videos https://www.vital.gov.sg/media-library/ssow-2022urn:isomer:resource:177657Read VITAL's Chief Executive speech on modernising shared services through digital tools, automation, and capability-building to transform corporate services across Singapore's public sector.Tue, 18 Oct 2022 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/impact-awards-2022urn:isomer:resource:177615VITAL won two awards at the globally recognised SSON Impact Awards 2022, including the Business Transformation Impact Award (Silver) and the Automation Impact Award (Honourary Mention).Tue, 18 Oct 2022 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/cet-annualurn:isomer:resource:177578Watch the Chief Executive's presentation on AI in government, delivered at GovInsider's AI x Gov Summit.Fri, 14 Oct 2022 00:00:00 +0800Videos https://www.vital.gov.sg/media-library/cet-annual-presentationurn:isomer:resource:177577Watch the Chief Executive's presentation on AI in government, delivered at GovInsider's AI x Gov Summit.Fri, 14 Oct 2022 00:00:00 +0800Videos https://www.vital.gov.sg/media-library/ngee-ann-polytechnic-cet-annualurn:isomer:resource:177631VITAL's Director shared how the agency upskills officers in data analytics at Ngee Ann Polytechnic's CET ANNUAL. Download the presentation slides to learn more.Fri, 14 Oct 2022 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/mfa-scpurn:isomer:resource:177624VITAL shared Singapore's RPA journey with over 20 countries under the MFA-SCP programme, covering its government-wide digitalisation strategy and bot library.Fri, 07 Oct 2022 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/psd-challenge-unsung-public-agenciesurn:isomer:resource:177637Discover the lesser-known public agencies shaping everyday life in Singapore, from HR services to professional standards and consumer protection.Tue, 04 Oct 2022 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/forward5-conferenceurn:isomer:resource:177599VITAL's Chief Executive spoke at UiPath's FORWARD 5 conference, sharing how automation and citizen developer initiatives are empowering Singapore's public officers.Thu, 29 Sep 2022 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/video-uipath-forward5urn:isomer:resource:177667VITAL's Chief Executive shared insights on empowering public officers through automation at UiPath's FORWARD 5 conference. Watch the video to learn more.Thu, 29 Sep 2022 00:00:00 +0800Videos https://www.vital.gov.sg/media-library/keep-business-leaders-awakeurn:isomer:resource:177619Discover how VITAL's Chief Executive plans to tackle technological disruption and sustainability challenges facing business leaders today.Wed, 28 Sep 2022 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/vital-launches-automation-platformurn:isomer:resource:177676VITAL's new cloud-based automation platform will help over 100 public agencies cut repetitive work and improve efficiency. Find out how this shared service is transforming the Singapore government's corporate processes.Fri, 23 Sep 2022 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/da-contractsurn:isomer:resource:177584Find cost-effective goods and services for your agency through VITAL's 25 demand aggregation contracts, covering office equipment, courier services, travel, and more.Thu, 01 Sep 2022 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/green-procurementurn:isomer:resource:177609Find out how VITAL promotes green procurement across government agencies through sustainability requirements in its contracts.Thu, 01 Sep 2022 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/newsletter-aug-2022urn:isomer:resource:177628Download the August 2022 edition of the VITAL Newsletter in PDF format.Wed, 31 Aug 2022 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/the-straits-times-start-small-hiring-people-disabilitiesurn:isomer:resource:177665VITAL actively hires persons with disabilities and has earned the Enabling Mark (Gold) for its inclusive practices. Find out how VITAL builds a diverse and supportive workplace.Thu, 25 Aug 2022 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/dpm-inclusive-business-forum-2022urn:isomer:resource:177593Read Deputy Prime Minister Lawrence Wong's speech at the 2022 Inclusive Business Forum, where VITAL was highlighted as a model for disability-inclusive hiring in the public service.Thu, 25 Aug 2022 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/opengov-interview-ce-intelligent-automationurn:isomer:resource:177633Find out how Singapore's VITAL is using intelligent automation and software robots to free up staff for higher-value work and improve public services.Wed, 24 Aug 2022 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/tapping-abilities-persons-autismurn:isomer:resource:177662VITAL is committed to inclusive employment, with persons with disabilities making up part of its workforce. It has been recognised with SG Enable's Enabling Mark (Gold) for its disability-inclusive practices.Sun, 14 Aug 2022 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/hackathons-are-not-just-for-hackersurn:isomer:resource:177610Find out how VITAL used a data hackathon to turn staff ideas into real solutions for government shared services.Mon, 08 Aug 2022 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/data-hackathon-aug-2022urn:isomer:resource:177585VITAL officers sharpened their data skills through a hackathon, tackling real business challenges using analytics, visuals, and dashboards as part of their training with Ngee Ann Polytechnic.Tue, 02 Aug 2022 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/vital-data-hackathon-aug-2022urn:isomer:resource:177674Discover what this video has to offer and watch it now.Tue, 02 Aug 2022 00:00:00 +0800Videos https://www.vital.gov.sg/media-library/strengthen-corp-branding-partnership-engagementurn:isomer:resource:177660Discover how to strengthen your corporate branding, partnerships, and engagement through this informative video.Mon, 18 Jul 2022 00:00:00 +0800Videos https://www.vital.gov.sg/media-library/first-in-person-townhall-since-covidurn:isomer:resource:177597VITAL's first in-person townhall since COVID-19 marked the launch of its refreshed mission, vision, and values, celebrating staff achievements and excellence in shared services.Mon, 18 Jul 2022 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/ce-participation-in-festival-of-innovation-2022urn:isomer:resource:177567Watch Singapore's Chief Executive present on AI in government at GovInsider's AI x Gov Summit.Wed, 13 Jul 2022 00:00:00 +0800Videos https://www.vital.gov.sg/media-library/govinsider-festival-innovation-2022urn:isomer:resource:177607Read key highlights from VITAL Chief Executive Mr Dennis Lui's speech on developing future-ready public servants through technology, shared services, and people-focused leadership.Wed, 13 Jul 2022 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/govinsider-interview-ce-festival-innovation-2022urn:isomer:resource:177608Watch VITAL's Chief Executive discuss RPA deployment and a new government-wide automation platform in this GovInsider interview from Festival of Innovation 2022.Wed, 13 Jul 2022 00:00:00 +0800Videos https://www.vital.gov.sg/media-library/sson-asia-advisory-board-member-interviewurn:isomer:resource:177656Watch VITAL's Chief Executive discuss key priorities, including citizen developer strategy and upskilling staff in data analytics and design thinking.Thu, 07 Jul 2022 00:00:00 +0800Videos https://www.vital.gov.sg/media-library/ce-participation-panel-discussion-25-ssow-australasiaurn:isomer:resource:177568Read the key highlights from VITAL Chief Executive Mr Dennis Lui's keynote speech at the 2022 SSOW Australasia conference on growing shared services through technology and capability.Thu, 23 Jun 2022 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/vital-dream-teamsurn:isomer:resource:177675Download the June 2022 issue of VITAL MOMENTS to learn how the DREAM Teams redefined VITAL's mission, vision and values.Thu, 23 Jun 2022 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/recipient-special-appreciation-award-2022urn:isomer:resource:177639Congratulations to VITAL's 2022 award recipients. Watch how one Special Appreciation Award winner embraced lifelong learning to grow in her role.Thu, 16 Jun 2022 00:00:00 +0800Videos https://www.vital.gov.sg/media-library/mof-family-national-day-awardsurn:isomer:resource:177626Find out who received the Efficiency and Commendation Medals, and download the VITAL Moments features on this year's National Day award winners.Wed, 25 May 2022 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/recognition-excellence-award-opengov-asiaurn:isomer:resource:177640VITAL has been recognised for its work in robotic process automation by OpenGov Asia. Find out how VITAL is driving digitalisation across Singapore's public service corporate functions.Fri, 20 May 2022 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/article-by-futureciourn:isomer:resource:177558Automation can help ease Singapore's labour shortage by freeing workers from routine tasks. Find out how businesses are using technology to boost productivity and retain talent.Fri, 13 May 2022 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/first-batch-sdda-graduatesurn:isomer:resource:177596VITAL congratulates its first batch of 15 staff who graduated from the Specialist Diploma in Data Analytics. They are now equipped to lead data analytics projects across the organisation.Mon, 09 May 2022 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/the-business-times-article-building-hybrid-human-digital-workforceurn:isomer:resource:177663Find out how VITAL's citizen development strategy helps staff without coding skills take part in automation, as featured in The Business Times.Sat, 23 Apr 2022 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/director-corporate-dev-herstoriesurn:isomer:resource:177592Read key tips from VITAL's Ms Yang Wen on balancing work and life, and fostering mental wellness in the workplace.Thu, 07 Apr 2022 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/ce-presentation-govinsider-ai-gov-summiturn:isomer:resource:177571Read key highlights from VITAL's CE at GovInsider's AI x GOV Summit, covering cloud adoption and digital upskilling in the public sector.Thu, 07 Apr 2022 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/ce-presentation-govinsider-ai-gov-summit-1urn:isomer:resource:177570Watch the Chief Executive's presentation on AI in government, delivered at GovInsider's AI x Gov Summit.Thu, 07 Apr 2022 00:00:00 +0800Videos https://www.vital.gov.sg/media-library/govinsider-ce-interview-digitalisation-automationurn:isomer:resource:177605Find out how VITAL uses AI, automation, and cloud tools to help Singapore's government agencies work smarter and faster behind the scenes.Tue, 05 Apr 2022 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/blog-post-uipathurn:isomer:resource:177560Find out how robotic process automation (RPA) is helping Singapore's public sector work smarter, serve citizens better, and free up staff for more meaningful work.Mon, 04 Apr 2022 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/vital-newsletter-feb2022urn:isomer:resource:177678Download the latest VITAL Newsletter to stay updated on key developments and news.Mon, 28 Feb 2022 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/ce-sson-asia-advisory-board-2022urn:isomer:resource:177574VITAL's Chief Executive, Mr Dennis Lui, has joined the SSON Asia 2022 Advisory Board, connecting with global shared services leaders to shape key industry conferences.Mon, 21 Feb 2022 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/dce-presentation-sg-opengov-leadership-forumurn:isomer:resource:177588Discover VITAL's digital roadmap and key steps in its automation journey, as shared at the Singapore OpenGov Leadership Forum 2022.Thu, 17 Feb 2022 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/dce-presentation-singapore-opengov-leadership-forumurn:isomer:resource:177589Hear from Singapore's Deputy Chief Executive at the OpenGov Leadership Forum on key insights shaping digital governance.Thu, 17 Feb 2022 00:00:00 +0800Videos https://www.vital.gov.sg/media-library/vital-data-hackathon-2022urn:isomer:resource:177673VITAL staff tackled real business challenges at the January 2022 Data Hackathon, exploring data analysis, visual analytics, and storytelling.Fri, 28 Jan 2022 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/vital-15th-anniversary-videourn:isomer:resource:177670Explore this video to learn more about what we do and how we can help you.Tue, 25 Jan 2022 00:00:00 +0800Videos https://www.vital.gov.sg/media-library/asean-workshop-it-app-cs-modernisationurn:isomer:resource:177559VITAL represented Singapore at the ASEAN Workshop on IT Application in Civil Service Modernisation, sharing insights on automation in corporate shared services and learning from regional counterparts.Thu, 25 Nov 2021 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/24th-asian-shared-services-outsourcing-weekurn:isomer:resource:177556Discover how VITAL drives digital transformation across government through intellectual leadership, citizen developers, and private sector partnerships.Tue, 19 Oct 2021 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/ce-presentation-24th-asian-shared-services-outsourcing-weekurn:isomer:resource:177569Watch the Chief Executive's presentation from the 24th Asian Shared Services and Outsourcing Week.Tue, 19 Oct 2021 00:00:00 +0800Videos https://www.vital.gov.sg/media-library/business-resilience-impact-award-sson-asia-2021urn:isomer:resource:177562VITAL was honoured with the Business Resilience Impact Award (Silver) at the SSON Asia Impact Awards 2021, recognising its crisis and risk management efforts in shared services.Mon, 18 Oct 2021 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/ce-fireside-chat-govinsider-festival-innovation-2021urn:isomer:resource:177565Read key insights from VITAL's CE on building resilience, driving innovation, and transforming corporate services across the public sector.Tue, 14 Sep 2021 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/ce-fireside-chat-govinsider-festival-innovation-2021-1urn:isomer:resource:177564Watch GovTech's Chief Executive share insights on innovation and Singapore's digital government journey at GovInsider's Festival of Innovation 2021.Tue, 14 Sep 2021 00:00:00 +0800Videos https://www.vital.gov.sg/media-library/vital-xopa-hiring-processes-effective-efficienturn:isomer:resource:177689VITAL has partnered with X0PA AI to pilot an AI-driven recruitment platform, aiming to make hiring in the Singapore Public Service faster, fairer, and more efficient.Wed, 01 Sep 2021 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/inaugural-enabling-mark-gold-awardurn:isomer:resource:177616VITAL has been awarded the inaugural Enabling Mark (Gold). Download the August 2021 issue of VITAL Moments to learn more.Fri, 27 Aug 2021 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/how-ai-robots-change-sg-public-sectorurn:isomer:resource:177613Read how VITAL's Chief Executive envisions AI and robotics transforming Singapore's public sector shared services, and the steps being taken to make that future a reality.Thu, 29 Jul 2021 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/vital-15-anniversary-speechurn:isomer:resource:177669VITAL marks its 15th anniversary by reflecting on its growth and looking ahead as the Central Agency for Corporate Shared Services.Mon, 05 Jul 2021 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/minister-lawrence-wong-visit-vitalurn:isomer:resource:177625Stay updated on Minister Lawrence Wong's visit to VITAL.Wed, 30 Jun 2021 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/meet-team-leading-sggovt-robotics-shifturn:isomer:resource:177622Read how VITAL, Singapore's robotics and automation lead, is using RPA and data analytics to cut admin loads and free up civil servants to focus on serving citizens.Tue, 20 Apr 2021 00:00:00 +0800Publications https://www.vital.gov.sg/media-library/vital-10-commemorative-bookurn:isomer:resource:177668Download VITAL's 10th anniversary book, a tribute to the pioneers who shaped the organisation into what it is today.Fri, 13 Apr 2018 00:00:00 +0800Publications