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VITAL
Publications

The Edge Singapore: Achieving Singapore's Smart Nation ambition through AI and automation

6 January 2024

Discover how VITAL is driving automation in the public sector, empowering government officers to build their own bots and sharing best practices across agencies.

This article has been migrated from an earlier version of the site and may display formatting inconsistencies.

"Knowing that some public agencies have already started their automation journeys is heartening. For example, VITAL (the central agency for corporate shared services) has created a “bot library” of automation best practices and scripts for more than 100 government agencies in Singapore. With automation at the core of its digital roadmap, Vital employs a citizen developer strategy that empowers officers to build bots with low- or no-code automation."

Delve into the article by The Edge Singapore (opens in new tab), to discover how VITAL has embraced technology and is spearheading innovation towards a more connected and efficient future.