VITAL Receives Double Recognition at 27th Asian Shared Services & Outsourcing Week
1 November 2024
VITAL received honorary mentions at the 27th Annual SS&O Week for the Automation Impact Award and Diversity & Inclusion Impact Award, recognising its work in public sector automation and building an inclusive workplace.
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VITAL is proud to have participated in the 27th Annual Asian Shared Services & Outsourcing (SS&O) Week, a globally recognised, annual industry awards ceremony, which honours and celebrates SSC and service delivery teams who have exceeded industry standards in their SS&O initiative.
Represented by Mr. Sai Kuan Yuen, our Deputy Chief Executive, we are thrilled to have received honorary mentions for two SSON Impact Awards – Automation Impact Award and Diversity & Inclusion Impact Award.
The Automation Impact Award recognises our advancements in Robotic Process Automation (RPA) and our efforts to cultivate a digital-first culture. Our RPA initiatives and centralised RPA platform have boosted internal efficiency and established new standards for public sector automation.
The Diversity & Inclusion Impact Award acknowledges our commitment to fostering an inclusive workplace. This recognition reflects our ongoing efforts to build a workforce which recognises diverse talents.
Let’s continue to inspire and innovate in shared service delivery, automation, and workplace inclusivity as we strive for excellence in the Singapore Public Service!

