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VITAL
Publications

Public sector automation webinar series | session 3

19 July 2023

Catch up on how AI and RPA can work together to automate complex processes, as shared by VITAL, UiPath, SimplifyNext, and MOM at this public sector webinar.

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Jointly organised by VITAL, UiPath and SimplifyNext, the third session of the public sector webinar series on automation was held successfully on 19 July 2023. This session explored how artificial intelligence (AI) solutions could be combined with RPA to deliver more complex process automation involving document inputs and unstructured data.

Besides the sharing by VITAL, UiPath and SimplifyNext, we were also pleased to have guest speaker, Mr Danny Lim, Principal Manager, Strategic Planning and Transformation Department, the Ministry of Manpower (MOM), share how MOM is moving towards intelligent automation. A student team from Nanyang Technological University (NTU) also inspired us with their winning use case from NTU’s recent RPA hackathon.

We had a record attendance of around 480 public officers from 67 agencies at the session.

A virtual meeting with 13 labeled participants on screen, including Danny Lim, Jessica Kim, Dave Lin, and others.