Awards & Achievement
Explore the full list of awards and recognition received by VITAL from 2008 to 2026, spanning innovation, HR excellence, and shared services.
Last updated 27 August 2026
2026
GovInsider Festival of Innovation Awards 2026 - Rising Digital Star Award (Special Mention) to Mr Quan Tat Hoong
Attained ISO 9001:2015 Certification
BCA Green Mark Gold Certification
2025
GovInsider Festival of Innovation Awards 2025 - Digital Government Award
GovInsider Festival of Innovation Awards 2025 - Transformative Agency of the Year Award (Special Mention)
2024
GovInsider Festival of Innovation Awards 2024 - Transformative Agency of the Year Award (Special Mention)
GovInsider Festival of Innovation Awards 2024 - Innovator of the Year Award (Special Mention)
GovInsider Festival of Innovation Awards 2024 - Digital Agency of the Year Award
2023
SSON Impact Awards Asia 2023: Creative Talent Management Impact (Honourary Mention), Best Shared Services (Bronze) and Human Resources Impact Award (Bronze)
PST Workforce Transformation Award (Jul 2023 Cycle) at the Public Service Transformation Awards
Community Chest Awards 2023 Share Gold
The Singapore HR Awards 2023 - Bronze in Learning & Development with Coaching & Mentoring (People-Centred Award)
SG Enable - Enabling Mark Platinum
2022
Received the Recognition Award of HR Powerbank Early Adopter from Halimah Yacob, President of Singapore
SSON Asia Impact Awards 2022 - Business Transformation Impact Award (Sliver) and Automation Impact Award (Honourary Mention)
Participated in the 25th Shared Services & Outsourcing Week (SSOW) Australasia in Melbourne, Australia
2021
Achieved the Enabling Mark (Gold) Award by SG Enable, which recognised us for disability-inclusive employment
SSON Asia Impact Awards 2021 - Business Resilience Impact Award (Sliver)
2020
SSON Asia Impact Awards 2020 - Process Improvement & Value Creation Impact Award
2019
SSON Asia Impact Awards 2019 - Business Transformation Impact Award (Honourable Mention - Top 5)
2018
United Arab Emirates Government Shared Services Conference - Best Innovation Award
2016
SSON Excellence Asia Awards 2016 - Best Process Innovation (Bronze)
SSON Excellence Asia Awards 2016 - Excellence in Transformation (Honourable Mention - Top 5)
United Arab Emirates Government Shared Services Conference - Best Innovation Adoption Award
2015
18th Asia Pacific SSON Excellence Awards - Best Process Innovation (Honourable Mention)
18th Asia Pacific SSON Excellence Awards - Excellence in Customer Service (Honourable Mention)
2014
17th Asia Pacific SSON Excellence Awards - Excellence in Creating a Customer-Centric Organisation (Runner-Up)
2013
Attained the Singapore Quality Class, Singapore Innovation Class, Singapore Service Class and People Developer Business Excellence Certifications
16th Asia Pacific Shared Services & Outsourcing Excellence Award in Talent Management & Leadership (First Runner-Up)
2012
15th Annual Asian Shared Services & Outsourcing Excellence Awards - Excellence in Culture Creation
2011
14th Annual Asian Shared Services & Outsourcing Excellence Awards - Excellence in People and Communications (Winner)
14th Annual Asian Shared Services & Outsourcing Excellence Awards - Excellence in Customer Service (Honourable Mention)
2nd Pacific-Asia Tourism Association's Productivity Challenge - Other Services Category for VITAL Centralised Travel Insurance Programme
2008
Attained ISO 9001:2000 Certification