| Year |
|
| 2006
|
Official launch of Centre for Shared Services in July
|
| 2007
|
Centre for Shared Services renamed VITAL.org
|
| 2008
|
- Attained ISO 9001:2000 Certification
- Set up one-stop Travel Agent Services
|
| 2009
|
- Set up Asset Accounting Services
- Set up Service Management Team and Call Centre Helpdesk
|
| 2010
|
Launched Corporate Card Programme
|
| 2011
|
- Set up Procurement Unit
- VITAL.org renamed VITAL
- Set up Alliance for Corporate Excellence (ACE) Services
|
| 2013
|
Attained the Singapore Quality Class, Singapore Innovation Class, Singapore Service Class and People Developer Business Excellence Certifications |
| 2015
|
Implemented a new Customer Relationship Management system, VOICES |
| 2016 |
VITAL celebrated 10th Anniversary |
| 2017 |
Set up Electronic Personnel File services
|
| 2018
|
Launched virtual CabCharge and Grab-for-Work mobile apps for public officers’ taxi and private car hire |