Milestones
Explore the milestones of the Centre for Shared Services, from its launch in 2006 to becoming the Central Agency for Corporate Shared Services across the Singapore Government.
Last updated 27 August 2026
2006
Official Launch of Centre for Shared Services in July
2008
Set up one-stop Travel Agent Services
2009
Set up Asset Accounting Services
2009
Set up Service Management Team and Call Centre Helpdesk
2010
Launched Corporate Card Programme
2015
Implemented a new Customer Relationship Management system, VOICES
2017
Set up Electronic Personnel File services
2018
Launched virtual CabCharge and Grab-for-Work mobile apps for public officers' taxi and private car hire
2019
Migrated and rolled out Digital Workplace - Asset Management System (DWP-AMS)
2020
Appointed as the Central Agency for Corporate Shared Services and R&A lead for Corporate and Administrative services across the Singapore Government
2021
Supported the roll-out of HRP, the new central HR and payroll administration system for ministries
2023
Launch of Central RPA Platform