Feedback

We welcome your feedback and suggestions on our services. Please reach us here. (Singpass required)

If you wish to submit feedback on VITAL’s services to the Quality Service Manager (QSM), click here. (Singpass required)

To make a whistleblowing report, please fill up this online form or email to VITAL Whistleblowing.

If you have any feedback or query on a particular government policy or pertaining to a government agency other than VITAL, please visit the REACH PORTAL instead.

Scams Prevention

Protect yourself from scams by identifying the five main scam signs:

• Tempting offers that are way below market rates or inconceivable;
• Unexpected online friend request from an unknown person;
• Payment for service with gift cards or shopping credits;
• Request to make urgent funds transfers; and
• Request to reveal your OTPs (one-time passwords).

More information on scams prevention could be found on ScamAlert website by the National Crime Prevention Council.