VITAL Communities of Practice (CoP) 2023

At VITAL Communities of Practice (CoP) 2023, Ms Jessica Ong, Deputy Director (Innovation Hub) of VITAL, shared about VITAL's automation journey and our upcoming automation initiatives, including the exciting whole-of-government central robotic process automation (RPA) platform which will allow all public agencies to easily access a suite of bots and automation solutions without the need to set up their own RPA infrastructure.

The presentation of Ms Jessica Kim, Customer Success Manager of UiPath Southeast Asia, focused on intelligent automation use cases leveraging on artificial intelligence and machine learning functionalities such as document understanding. With these, agencies will be able to reap the benefits of RPA and scale up rapidly.